Bilingual Program Manager wanted in Chicago – Bronzeville , seize the opportunity

Bilingual Program Manager wanted in Chicago – Bronzeville , seize the opportunity

Ignite change and lead with purpose as a Bilingual Program Manager during the transformative 2nd Shift at Heartland Alliance’s Chicago – Bronzeville location.

Bilingual Program Manager wanted in Chicago – Bronzeville , seize the opportunity

This unique opportunity places you at the forefront of impact, guiding participant-facing services in a residential facility for youth. Your schedule, Tuesday to Saturday from 4p – 12:30a, aligns with the critical hours of the 2nd shift, allowing you to make a significant difference in the lives of the youth we serve.

Bilingual Program Manager wanted in Chicago – Bronzeville , seize the opportunity

Operating under the guidance of the Associate Director and Program Director, you will spearhead the planning, coordination, execution, and evaluation of services, ensuring the achievement of programmatic objectives. Collaborate with internal and external stakeholders, provide crucial supervision to staff delivering direct services, and contribute to the seamless management of facility operations.

As a thought leader, leverage your industry knowledge and best practices to propel the mission and vision of Heartland Alliance forward.

Join us in fostering a positive culture and supporting culture development efforts that resonate with our commitment to empowerment.

Bilingual Program Manager wanted in Chicago – Bronzeville , seize the opportunity

Duties & Responsibilities

Departmental Management & Supervision

  •  Delegates work assignments to program staff in accord with established policies/procedures and oversees the performance and implementation of those assignments.

  • Works alongside staff to complete the same work assignments.

  •  Develops, implements and monitors appropriate procedures for effective service delivery and administrative efficiency, and ensures quality in their execution.

  •  Provides performance feedback to subordinates and identifies opportunities for reward and recognition programming

  •  Provides training to assigned staff in appropriate facets of the position and conducts in-service training sessions, as requested.

  •  Maintains an appropriate professional demeanor toward co-workers, visitors, clients, supervisors and all others.

Program Functioning Management

  •  Assumes responsibility for the accuracy, substance and timeliness of program reports, projects, schedules and other relevant work products.

  •  Coordinates resolution of basic physical plant and/or equipment issues.
  •  Responds to on-call crisis situations 24 hours a day /7 days a week and will carry an agency-issued communication device (email/cell phone)

  •  Participates in management team meetings and other meetings, as required.
  •  Other duties as assigned

Supervisory Responsibilities (if applicable):

  •  Youth Care Workers
  •  Residential Instructors
  •  Environmental Control Specialists
  •  Drivers
  •  Security Specialist

Education and Experience:

  •  High School Diploma or General Education Diploma is required.
  •  Two (2) years of college experience is preferred
  •  Minimum two (2) years of full-time experience working with youth in a residential child care setting is required. d7ffb5T Dmo7Rl
  •  Two (2) years of demonstrated leadership ability is required.


  •  Per DCFS licensing requirements, the Program Manager YRS must be 25 years of age or older.
  •  Must hold a valid Illinois Driver’s License, and seek and remain a cleared driver through DCFS.

Knowledge/Skills/Abilities (K/S/A):

Ability to speak and fluency in a second language including but not limited to the following multi-language abilities:

Ability to read and interpret documents such as operating and maintenance instructions, and procedure manuals.

Ability to write routine reports and correspondence.

Ability to speak effectively before groups of customers or employees of organization.

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  •  While performing the duties of this job, the employee is regularly required to talk and hear.

  •  The employee is regularly required to sit, stand and walk.

  •  The employee must be able to stoop, kneel and/or crawl.

  •  The employee is regularly required to use hands to key, handle, or feel and reach with hands and arms.
  •  The employee must occasionally lift and/or move up to 25 pounds.

  •  The employee must have unrestricted ability to provide physical restraint.

  •  Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.

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