ITE User Experience Consultant IDB vacancy in Washington DC apply now

ITE User Experience Consultant IDB vacancy in Washington DC apply now.

Be the architect of seamless experiences.

The Inter-American Development Bank (IDB) is on the lookout for a User Experience Consultant specializing in ITE/ITO for its Washington office in the United States.

ITE User Experience Consultant IDB vacancy in Washington DC apply now.

This role provides a unique opportunity to shape intuitive and impactful user experiences.

Join us in Washington and be a key player in enhancing ITE/ITO user experiences at IDB.

About this position

Operations Solutions Program from the Information and Technology Department is looking for a User Experience consultant.

The Operations Solutions Program consists of various investments on new and updated functionalities related to Operations (Bank’s products).

Right now, we are facing the implementation of new products related to Operations (main core business of the Bank) and require a user – experience (UX) consultant who must be able to understand our business challenges and the technical background, as well as be responsible for ensuring usability of what the team builds, and more generally, how users and customers experience the value provided by the product.

It is expected that the UX Consultant will be conceiving and conducting user research, interviews, and surveys, and translating them into sitemaps, user flows, customer journey maps, wireframes, mockups, and prototypes, using agile methodology, working in close collaboration with the assigned agile team.

Other UX activities related to convergence may be assigned as well.

What you’ll do 

  •  Work closely with Product Manager/Owner and users to understand their needs and be able to translate those to designs/prototypes, making strategic design and user-experience decisions related to core, and new, functions and features, working in permanent discovery mode to obtain the right solution.

  •  Work closely with Engineers and Developers to turn user data into actionable product or service requirements that feed into prototype development, and influence product direction.

  •  With a user-centered approach, measure results according to the success of the product, outcomes and value delivered to users and customers.

  •  Take a holistic user experience design approach, from the first learn of users about the product, the iterative interactions with it, motivations, and even perceived responsiveness of the product.

  •  Constant testing the value assessment of the ideas with users and customers in collaboration with the team, through interaction and visual design



  • Master’s degree in graphic design, Web Design, User Centered Design, User Experience, or related area


  •  At least 5 years of progressive experience in the User Experience and Design field


  •  Proficiency in Spanish and English, spoken and written, is required. Additional knowledge of French and Portuguese is preferable.


  •  Collaborate and share knowledge.

  •  Focus on clients.

  •  Communicate and influence.

  •  Innovate and try new things.

  •  Empathy with users and stakeholders
  •  Teamwork

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